Terms of Service

Kaptly is operated by Aleksandar Šterijev, an individual. Contact address: Višnjička 61D, Karaburma, 11000 Belgrade, Serbia. General and contracting enquiries: contact@getkaptly.com. [CONFIRM: any applicable business registration requirements and disclosures.]

Kaptly is provided as a public beta. See the Public Beta and Product Disclaimer for what that means. By using Kaptly you accept the risks described there, including possible bugs, interruptions, and incorrect states.

You must be at least 18 years old to create a Kaptly account. You're responsible for the accuracy of the information in your account and for keeping your password confidential. Notify us if you believe your account has been compromised.

You retain ownership of the forms you build and the responses you collect. You're responsible for having the right to collect any data you request from respondents, and for complying with the Acceptable Use Policy and applicable law in what you ask for and how you use it.

If workspace collaboration is available, the form owner chooses which forms each collaborator may view or edit. Only the owner can access responses, exports and respondent files, publish changes and configure delivery integrations. An ownership transfer moves the selected forms and their stored responses to the accepting account and ends the previous owner’s access unless the new owner explicitly grants it. The owner is responsible for permissions and for having authority to transfer the form and its data. Revocation or transfer cannot recall data previously viewed, downloaded or delivered outside Kaptly.

Kaptly is currently free to use. Support contributions (Ko-fi) are voluntary and are not a paid subscription plan; they do not currently unlock any feature that isn't otherwise available. [CONFIRM: state clearly if/when a paid plan is introduced, and update this section before launching one.]

You agree to the Acceptable Use Policy, including its rules on the type of data you may collect through a published form.

Kaptly is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Kaptly is not represented as fully secure, GDPR compliant, production-grade, enterprise-ready, or audited unless a specific claim on this page states otherwise with supporting evidence.

[CONFIRM: standard limitation-of-liability language, liability cap, and any carve-outs, drafted or reviewed by a lawyer for your jurisdiction.]

You may stop using Kaptly at any time and delete your own account from Settings → Danger zone. Successful deletion removes the account and its owned database records without a grace period. Uploaded files are queued for removal and may require retries. An active preservation hold can pause deletion; contact support if this happens. Previously created backups and some email, consent and suppression records are handled separately, as described in the Privacy Policy. [CONFIRM: process and notice, if any, for Kaptly itself suspending or terminating an account for an Acceptable Use Policy violation.]

If other people are members of the workspace you own, account deletion also deletes that workspace from the active application and all of its forms, responses, brands, fonts, and uploads, and immediately removes their access. Workspaces owned by other people remain, while your memberships in them are removed. Kaptly shows this stronger consequence before deletion.

These terms are governed by the law of Serbia, and disputes arising from them are subject to the jurisdiction of Serbian courts. [CONFIRM: specific court/venue, any consumer-protection carve-outs required under Serbian law, and whether an alternative dispute resolution mechanism should be offered — a local lawyer needs to confirm the precise wording.]

We'll update the "Last updated" date and version identifier at the top of this page when these terms change. [CONFIRM: notice method for material changes, e.g. email to account holders.]

Questions about these terms: contact@getkaptly.com. For product support, use support@getkaptly.com or Report a Problem within the product.